This course demystifies AI agents, focusing on business applications rather than complex coding. Participants will explore how agents operate, analyze orchestration frameworks, and learn to identify strategic use cases. The session includes a hands-on workshop to build a foundational AI agent, while addressing the critical importance of human oversight, error management, and ethics.

Who Should Attend

Business professionals, project managers, and product owners who want to leverage automation and AI agent capabilities without requiring a deep technical or coding background.

Prerequisites

None.

What You’ll Learn

  • How AI agents work and the different types used across modern organizations

  • Methods for identifying and prioritizing high-impact opportunities for automation

  • How to build and deploy a functional AI agent through hands-on exercises

  • Frameworks for effective human oversight, governance and ethical AI management

Tools used

AI Agent Development Platforms.

Course Agenda

  • What’s included:

    Core definitions, operational concepts, types of agents, and framework selection.

    Learning outcomes:

    • Understand agent definitions, how they operate, and choose appropriate frameworks.

    Tasks:

    Evaluate framework compatibility and define agent goals.

Why our approach works

Measurable impact

Measurable impact

Track the return on learning investment through greater efficiency, productivity and cost savings.

Applied learning

Applied learning

Prioritize practical value, business needs and measurable outcomes when evaluating and applying AI solutions.

Get in touch

For further information about the content we cover and how we can help your business with our AI learning, our team is here to help.