Terms & Conditions

"Agreement" means the contract you have entered into by purchasing the services to which these terms and conditions apply.

"Contract Start Date" means the date this contract is formed.

"Course" means the Training course services which are provided to you by Brandtech.

"Brandtech" refers to Brandtech US Ltd.

"Services" means the facilities, course materials and support offered to you as part of your course.

"Trade Marks" means all names, marks and logos from time to time owned by or registered in Brandtech’s name including without limitation "Brandtech Learn", or those of Brandtech’s partners.

"Website" means https://www.brandtechlearn.ai/en-gb or any other website Brandtech may designate.

"You"/"Yourself" means the person/company who has purchased the services.

The Contract Start Date is defined as the day on which you indicate your acceptance of the Training Services on offer to you. By completing the booking process you are acknowledging acceptance of the terms and conditions.

Subject to the "Your right to cancel or transfer" clause below, this Agreement is not cancellable.

You have the right to cancel this Agreement without any liability within 7 days of date of Agreement provided that Services have not commenced and are not due to commence in this period. Cancellation and/or transfer fees below shall apply to cancellation or re-scheduling of any course by you unless the exceptions stated below apply.

Public scheduled courses:

If you are unable to attend you may substitute delegates with written notification to Brandtech Learn.

In the event that that the Client wishes to change the date for a scheduled course, the client shall notify Brandtech within no less than 30 days of the scheduled date, by email to training@brandtech.com. Upon receipt of the request to reschedule, the parties shall enter into good faith negotiations to select a new date for the cours, which shall not be later than 12 months of the originally agreed date.

The Client acknowledges that once course dates are agreed, Brandtech allocates resources for the fulfilment of its obligation and that any undue schedule changes shall result in losses to Brandtech. The Client therefore agress Brandtech shall be entitlied to charge the Client the percentage fees (stated in the table below) for failure to comply with this clause.

Rescheduling:

If the client fails to agree a new date for a course within 12 months of the originally scheduled date, Brandtech shall be entitled to 100% fees of the agreed course fees.

If applicable, where client requests that a course be rescheduled after Brandtech has made third-party arrangements including travel bookings, the client will be liable for any such third-party costs if Brandtech is unable to obtain a refund.

Course rescheduling by Brandtech. Brandtech reserves the right to reschedule a course by giving at least two (2) working days prior notice to client due to the unavailability of a trainer due to illness or other unforseeable circumstance.

In the instance where Brandtech have made travel arrangements for your training course (flights & accommodation, etc.), you will be liable for a minimum of this amount if non-refundable.

Brandtech reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date. Brandtech is not liable for any expenses incurred unless the course is cancelled within 2 working days of the start day, when Brandtech will refund expenses up to £100 plus VAT on production of original expense receipts.

Brandtech may terminate the provision of any part of the classroom and online services or restrict your access to services without any prior notice to you where (by way of example and without limitation):

7.1 there is a regulatory or statutory change limiting Brandtech’s ability to provide the services;

7.2 any event beyond Brandtech’s reasonable control prevents Brandtech from continuing to provide the services. Brandtech will use Brandtech’s reasonable endeavors to find a solution by which Brandtech’s obligations under this agreement may be performed despite the event in question.

Payment is due upon receipt of invoice, funds must have cleared 14 days after receipt of your invoice or 14 days prior to your first course date; whichever falls first. Failure to receive the course fees in adherence with these terms means that Brandtech reserves the right to refuse access to the course.

Bookings made within 14 days of the course delivery date may only be paid via credit card, not invoice. Brandtech reserves the right to make exceptions to this rule by prior agreement.

If you choose to pay by credit card or debit card, payment will be taken securely through the Website. All credit or debit card information you provide is encrypted using the latest Secure Socket Layer (SSL) technology, ensuring your credit or debit card details are safe and secure. The Website also meets the requirements of the Payment Card Industry Data Security Standard (PCI) which was created to ensure organisations that process card payments prevent fraud.

9.1 The prices quoted on this site are correct at the date of publication and for 30 days thereafter. Brandtech Learn reserves the right to adjust these prices outside this period.

9.2 Quotes will also be set out in any written quotation we provide to you.

Brandtech Learn reserve the right to amend, substitute, modify and improve the content and format of any service (in whole or part) or to substitute and modify the service required from time to time to form a Course in the light of Brandtech’s industry experience or ongoing improvements in its service to you.

You shall use the services strictly in accordance with these terms and conditions and shall not misuse the services. You shall comply with all reasonable instructions or directions given by Brandtech in respect of the services.

In accessing the services you agree not to:

12.1 reproduce or redistribute the content (other than as allowed under these terms and conditions), modify or in any way commercially exploit any of the content;

12.2 remove the copyright or trademark notice(s) from any copies of the training course content;

12.3 create a database by systematically downloading and storing all and any of the content;

12.4 make any commercial or business use of the services or resell or commercially benefit from any part or aspect of the services;

Brandtech will only be liable for losses which are foreseeable to both you and to Brandtech as a consequence of Brandtech breaching these terms of sale and caused by Brandtech’s own negligence. Brandtech will not be responsible for any commercial or business losses (including without limit loss of goodwill, profits, contracts, anticipated savings, data, or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and Brandtech at the time Brandtech’s contract was formed, or at the time you began using Brandtech’s service.

Brandtech exclude, to the extent permitted by law, any express or implied warranties and conditions. Nothing in the foregoing shall limit Brandtech’s liability for death or personal injury or as otherwise required by law.

You agree to indemnify (and to hold Brandtech and any of Brandtech’s officers, employees and agents) from and against all and any expenses, losses, liabilities, damages, costs or expenses incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of the services and/or your breach of these terms and conditions.

All complaints and claims relating to Brandtech’s Training Services must be received in writing to training@brandtech.com within 14 days of the course date. If the claim is requesting a replacement course then the replacement course must occur within 90 days of the original course date.

Brandtech Learn shall use reasonable endeavours to ensure that the online availability in respect of the course platform is available at all times. However, Brandtech Learn gives no undertakings or guarantees that its site and/or the platform through which the courses are provided will be available and error free at all times and Brandtech Learn shall not be held responsible for any loss, disruption of or interruption in your participation in the course and any damage or loss resulting there from caused either by any technical error with its site and/or any other website and/or by your computer and/or as a result of a disruption of your access to the internet.

Brandtech Learn is not responsible for technical support of any external websites and where you are required to use external websites in connection with the course, you are required to contact the support services of those external websites directly.

If you have any queries concerning any part of these terms and conditions please contact Brandtech by email to: training@brandtech.com or by post, using the address at the end of these terms and conditions. All notice (to be given by you under these terms and conditions) and all other written communications from you, must be in writing and may be delivered by mail or by email, although for service by email to be valid, receipt of email needs to be acknowledged by Brandtech. Any notice or document shall be deemed served if delivered, at the time of delivery; or if posted, 48 hours after posting; or if sent by email, at the time of acknowledgement by Brandtech.

Brandtech will use any personal data collected during your studies or other contact with Brandtech in accordance with current UK data protection legislation and Brandtech’s Privacy Statement from time to time. You may view Brandtech’s Privacy Statement on the Website.

Use of any special offer or discount code is subject to the following terms:

All offers and discounts are made at Brandtech's discretion and can be withdrawn at any time; Offers and discounted rates cannot be applied retrospectively to a previous booking. You cannot cancel a course and then rebook it at the reduced rate.

This Agreement shall be subject to the laws of England and Wales. Nothing in these terms and conditions will reduce your rights under current UK law (including statutory rights) relating to the supply of unsatisfactory services.