This 90-minute workshop helps business professionals replace repetitive AI prompts with custom Copilot Agents for recurring workflows. Through a listen, see, do format, learners explore core concepts, watch live demos and build their own assistant, turning SOPs into structured AI logic grounded in clear persona, context and knowledge sources effectively.

Who Should Attend

Ideal for anyone looking to optimize their daily operations, including marketing and social media teams, content creators, business analysts, sales professionals, and small business owners. No specialized technical background or prior AI experience is required to participate.

Prerequisites

No prerequisites are necessary for this session.

What You’ll Learn

  • The role of Agents in optimizing routine business processes

  • SOP visualization techniques for identifying automation opportunities

  • Methods for turning standard workflows into clear AI-ready instructions

  • The core components of an Agent prompt, including persona, task, context and format

  • Knowledge base creation for supporting accurate, relevant AI outputs

  • Custom Agent development, iteration and deployment for specific work requirements

Course Agenda

    • Core Concepts: Understanding the utility of Agents for professionals
    • Practical Demonstrations: Seeing Agents in action within a business context
    • Strategy: Transitioning from one-off prompting to creating reliable, automated systems

Why our approach works

Measurable impact

Measurable impact

Track the return on learning investment through greater efficiency, productivity and cost savings.

Applied learning

Applied learning

Prioritize practical value, business needs and measurable outcomes when evaluating and applying AI solutions.

Get in touch

For further information about the content we cover and how we can help your business with our AI learning, our team is here to help.